FAQs

Shipping & Delivery

We make every effort to promptly process and ship all orders. Typically, it takes us 2-3 business days to process an order. However, orders that are placed after 5PM GMT/11AM CST on Fridays might not be processed for shipping until the next Monday morning.

**The U.S. Postal Service is continuing to experience significant delays in package and mail delivery.

To ensure that you receive our order confirmation email and status notifications, please check your spam/junk folder and make sure that you have used the correct email address when placing your order. If you did not receive the email, please contact us through our Contact Uspage so we can resend it to you.

The delivery duration differs due to worldwide shipping from various fulfillment centers based on the customer's location. A tracking number will be provided within 3-5 days of placing an order. For additional information on expected delivery times in your country, please refer to the Shipping & Delivery page.

Our company provides free shipping globally on all orders, without any conditions or minimum purchase requirements.

To prevent inventory constraints, we have several shipping facilities and may have divided your order. You can verify if you were provided with more than one tracking number by checking your shipping confirmation email. If you cannot locate any tracking numbers in your email, please contact us through our Contact Us page, and we will assist you in reshipping your order.

If there's any issue with the delivery of your package, such as an incomplete or incorrect address, carriers may return it to the sender. If this happens, please contact us through our Contact Us page, and we'll arrange to have it re-shipped to you.

Order Cancellation, Change or Address Update

To ensure a fast turnaround for order processing and shipping, we utilize automation for order fulfillment as much as possible. Once an order is submitted, it cannot be cancelled. In case of unwanted items, customers need to follow ourĀ product returns process to receive a refund.

Our team strives to modify your order, provided that it has not been shipped yet. We prioritize speedy delivery and therefore ship orders as soon as possible. If you need to make any changes to your order and it has not yet been shipped, please contact us via theĀ Contact Us page without delay.

To prevent any delay in delivery, we strive to dispatch orders promptly. If you require any changes to your shipping address and your package has not yet been shipped, please contact us through theĀ Contact Us page without delay. We will endeavor to update your address to the best of our ability.

AirTag Wallets & Accessories

No, AirTags are sold separately byĀ Apple, and not are part of any Ghany bundle or package.

The snap-in mount enables effortless removal and re-insertion of the AirTag whenever needed. This makes it simple to remove the AirTag, such as when it's time to replace the battery yearly.

Setting up an AirTag is a straightforward process. To acquire more information on the subject, you can check out the YouTube video titled "How to set up and use your AirTag".

Indeed, Apple has introduced an application that enables Android users to locate AirTags. This app, called 'Tracker Detect', can be downloaded from the Google Play Store

Lifetime Warranty

We take great pride in delivering top-of-the-line wallets and accessories, which is why we offer a lifetime warranty on our products. Our goal is to create the absolute best products in each category, without compromise. As a result, Ghany items come with a lifetime guarantee that is easy to use and devoid of gimmicks.

To initiate a warranty claim, please refer to ourĀ warrantyĀ page for additional information.

Payment Methods

We accept payment through Credit/Debit Cards (including Visa, MasterCard, Discover, and American Express), as well as alternate methods such as Apple Pay, Google Pay, and PayPal.

Regrettably, it is not possible to modify your payment details after you have placed an order.

We regret to inform you that once an order has been placed, it is impossible to revise the billing address. However, as long as the shipping address is accurate and the order was placed successfully, there should be no delivery issues.

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